Legal Document

93ok Terms & Conditions — Complete Guide to Using the Platform

It's worth reading these Terms & Conditions before joining 93ok. Written in plain English, this document openly sets out your rights, responsibilities, and protections.

Last Updated: January 2026 Written in English
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This document is a binding agreement between you and 93ok. By using the platform, you agree to be bound by these terms.
12 Sections in Total

Key Highlights — At a Glance

A brief summary of the most relevant points in the Terms & Conditions

Registration Eligibility

To open an account on 93ok, you must be at least 18 years old and provide accurate identification details. Only one account per person is permitted.

Deposits & Withdrawals

Minimum deposit is ৳100 (bKash/Nagad). KYC verification must be completed before withdrawals. Winnings are processed in an average of 5 minutes.

Bonus Terms

Each bonus has its own wagering requirements. Please read the terms carefully before claiming any bonus. Bonus funds cannot be withdrawn directly.

Prohibited Activities

Creating multiple accounts, abusing bonuses, and fraudulent activity are strictly prohibited. Such actions may result in account suspension and balance forfeiture.

Betting Rules

Separate betting rules apply to each sport. If a match is cancelled, postponed, or incomplete, settlement will follow 93ok's designated policy.

Responsible Gambling

93ok offers deposit limits, self-exclusion, and cooling-off options to help protect members. These features can be activated at any time.

The table below provides a concise summary of the most important information. Read through each section in detail afterwards.

Subject 93ok Policies Remarks
Minimum Age 18+ NID / Passport Verification
Minimum Deposit ৳100 BKash & Nagad
Minimum Withdrawal ৳500 KYC Must Be Completed
Withdrawal Timeframe 5 minutes on average Instant for VIP members
One Account Per Member 1 Only Multiple Accounts Prohibited
Bonus Validity Period 30 Days May vary by bonus
Dispute Resolution 48–72 Hours Written Complaint to Support
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Section 1

Introduction & Applicability

These Terms & Conditions apply to the use of the 93ok platform and all its services. Accessing the 93ok website, creating an account, or participating in any betting activity constitutes full acceptance of these Terms.

If any part of these Terms & Conditions is unclear to you, please contact the 93ok Help Center. Our Bengali-speaking support team is ready to answer any questions you may have. It is in your own best interest to read this document in full before you start using the platform.

Important

These terms supersede all prior verbal or written agreements. 93ok reserves the right to modify these terms at any time — any changes will be communicated to your registered email and by SMS.

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Section 2

Account Registration & Eligibility

To open an account at 93ok, the following conditions must be met. These conditions apply equally to all members — no exceptions.

  • You must be at least 18 years of age — verification is carried out using a National ID card or passport
  • You must provide accurate and truthful information during registration — providing false details may result in your account being suspended at any time
  • Only one account per person is permitted — multiple accounts using the same ID, mobile number, or bank details are strictly prohibited
  • KYC (identity verification) must be completed after registration — this is mandatory before any withdrawal can be made
  • To update any account details, please contact our support team — changes cannot be made independently
  • Sharing your account with any third party is prohibited — your personal account is for your use only
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Section 3

Deposit & Withdrawal Policy

Depositing and withdrawing at 93ok is straightforward and transparent. All transactions are processed in Bangladeshi Taka (৳). Key payment policies are listed below.

  • Minimum deposit via bKash & Nagad is ৳100, via Rocket is ৳200, and via bank transfer is ৳1,000
  • Minimum withdrawal is ৳500 — withdrawals cannot be processed until KYC verification is complete
  • Withdrawals are typically processed within 5–30 minutes. Bank transfers may take 1–2 business days
  • Withdrawals can only be made to the mobile banking account or bank account used at registration — transfers to third-party accounts are not permitted
  • At least one bet must be placed before the deposited amount can be withdrawn — this policy is in place to prevent money laundering
  • 93ok charges no fees on deposits or withdrawals — however, your mobile banking provider's own charges may apply
Good to Know

To withdraw bonus funds, you must first meet the wagering requirement (rollover). Bonus balance cannot be withdrawn until wagering is complete.

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Section 4

Betting Rules & Settlement Policy

93ok has specific betting rules that apply equally to all members. These rules are based on international betting industry standards and are applicable within the context of Bangladesh.

After a bet is accepted, 93ok reserves the right to void it if a technical error or incorrect odds are identified. In such cases, the stake will be refunded in full.

  • Once a bet is confirmed, it cannot be changed or cancelled — if the cash-out feature is available, you may close your bet at the offered price
  • Odds in live betting change rapidly — the odds displayed on screen at the time you confirm your bet are final
  • Settlement for each sport (cricket, football, kabaddi, etc.) follows that sport's official international rules
  • If an event in an accumulator bet is cancelled, that leg is counted as odds of 1.00 — the remaining selections remain valid
  • In the event of a cancelled, postponed, or incomplete match, settlement will follow the policy outlined in 93ok Section 4.7 (full details available at the Help Center)
  • 93ok reserves the right to void or re-settle any bet accepted at incorrect odds due to a technical error
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Section 5

Bonus & Promotion Terms

93ok regularly offers various bonuses and promotional deals. Each offer comes with its own terms, which are detailed on the offer page. General bonus policies are outlined below.

  • The welcome bonus is for new members only — it can be claimed once, at the time of your first deposit
  • Bonus wagering requirements are typically 5–20x the bonus amount — each offer specifies its own terms
  • Bonuses are generally valid for 30 days — any unused bonus will be automatically cancelled upon expiry
  • Maximum bet amounts on bonus bets may be limited — the specific cap will be stated in the offer's terms and conditions
  • 93ok can detect bonus abuse — such as fulfilling wagering requirements through low-risk bets — and reserves the right to void the bonus
  • Referral bonuses, cashback, and VIP bonuses each have their own separate terms — full details are available on the respective offer pages
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Section 6

Prohibited Activities

The activities listed below are strictly prohibited on 93ok. Violations may result in account suspension, balance forfeiture, and a permanent ban from accessing 93ok in the future.

  • Creating or operating multiple accounts under the same person's identity
  • Bonus abuse — such as claiming the welcome bonus multiple times using different identities
  • Intentionally placing bets to exploit technical errors or incorrect odds
  • Using artificial intelligence or automated software to make betting decisions
  • Using the platform for money laundering or any unlawful financial activity
  • Attempting to access or steal another member's account or personal information
  • Participating in match fixing or any form of fraudulent betting activity
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Section 7

Privacy & Personal Data

93ok takes your personal information extremely seriously. Details provided at registration — including your name, mobile number, email, and ID information — are used solely for account management, payment processing, and identity verification.

93ok never sells your personal information to third parties. However, we may be required to share information when legally obligated or directed by authorities. For more details, Privacy Policy Read on.

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Section 8

Account Security

You are primarily responsible for keeping your account secure. While 93ok works around the clock to prevent unauthorised access, it is your responsibility to protect your password and login credentials.

  • Use a strong password — a mix of letters, numbers, and symbols with at least 8 characters keeps your account secure
  • Keep two-factor authentication (2FA) active — it adds an extra layer of security to your account
  • Always log out of 93ok when using a public or shared device
  • If you notice any unusual activity on your account, contact support immediately — the longer you wait, the harder it may be to recover any losses
  • 93ok will never ask for your password or OTP by phone or email — if anyone does, it's a scam. Report it to 93ok immediately
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Section 9

Dispute Resolution Process

If you have a dispute regarding a bet outcome or payment, follow 93ok's designated resolution process. Written complaints are resolved faster than verbal ones.

Complaints must be submitted within 72 hours of the relevant incident. Complaints submitted after this deadline may not be considered. Please contact us via live chat or email at the Help Center.

Complaints Process

1. Submit a written complaint to the Help Center with screenshots and any relevant details attached. 2. The 93ok team will begin an investigation within 48 hours. 3. A final decision will be communicated within 72 hours. 4. If you disagree with the decision, you may submit a request for reconsideration.

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Section 10

Responsible Gambling Policy

Betting on 93ok is for entertainment — not a guaranteed source of income. We want every member to stay happy and in control. To support this, 93ok provides a number of responsible gambling tools.

  • Deposit Limits — set your own daily, weekly, or monthly limits, which take effect immediately
  • Cooling-Off Period — take a break from betting for a set period of time while keeping your account active
  • Self-Exclusion — the option to temporarily or permanently close your account is available at any time
  • Betting History — full details of every transaction and bet are available in your profile
  • Support Resources — If You're Concerned About Your Betting Responsible Gambling You'll find contact details in the relevant section
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Section 11

Account Suspension & Closure Policy

To close your account voluntarily, submit a request through the Help Center. If you have a remaining balance, withdraw it before submitting the request. 93ok may suspend or close an account under the following circumstances.

  • If evidence of a violation of the Prohibited Activities policy (Section 6) is found
  • Providing false or incomplete information during KYC verification
  • If an account has had no activity for an extended period (over 365 days) — you will be notified by email beforehand
  • Upon instruction from a legal or regulatory authority
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Section 12

Changes & Updates Policy

93ok reserves the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified in advance by SMS and email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of each update is shown at the top of the page. Previous versions are available on request from the Help Center. Check this page regularly to stay informed of any changes.

Update Notifications

Members will be notified at least 7 days before any major changes to these Terms take effect. Immediate changes may only be made for security reasons or legal requirements.

Frequently Asked Questions

Frequently asked questions about the Terms & Conditions

93ok follows a specific policy for cancelled or abandoned matches. In cricket, if a match is called off or cancelled before at least 50% of the scheduled overs have been completed, all bets are generally voided and stakes are refunded. However, if a result is determined via the Duckworth-Lewis-Stern (DLS) method, bets are settled according to that result. In football, if a match is abandoned before a set minimum time (typically 45 minutes) has elapsed, bets are voided and stakes are returned. For live betting, settlement may be based on the score at the time the match was stopped — rules can vary depending on the sport and market. If you have any questions about a specific match, contact the Help Center and our team will walk you through it in detail.

93ok's mobile experience is entirely browser-based — you can access 93ok directly through Chrome, Firefox, or any browser on Android or iOS without downloading a separate app. The site is fully optimized for mobile, so even on a small screen you can comfortably use the bet slip, live odds, and payment features. If you'd prefer an app-like experience on Android, open 93ok in Chrome and select "Add to Home Screen" from the browser menu. This creates an icon on your home screen that looks and feels just like an app. On iPhone, you can do the same through Safari — tap the Share button and choose "Add to Home Screen." If you see any app listed under the 93ok name on the Play Store or App Store, it is not official — do not download it.
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Got it all? Then let's get started

93ok's rules and terms are clear and easy to understand. Millions of Bangladeshi bettors have already chosen 93ok — join them and get started from as little as ৳100.

By registering, you fully accept these Terms & Conditions. Participation is strictly prohibited for anyone under 18.

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